Webinar: Simple Ways to Personalize Patient Experience and Improve Satisfaction
May 31 @ 1:00 pm - 2:00 pm EDT
In today’s connected world, patient communication is about a lot more than an occasional phone reminder. Last year one in 10 patients left their dentist and 20 percent said it was due a poor experience. Personalizing the patient experience with ongoing communication is one of the main ways you can stand out from competitors and more successfully retain and recruit patients. In this free webinar, we’ll walk through how to create a personalized patient communication program that goes from the exam to the living room and back again. Find out how you can set up patient-preference based options at all of these interactions:
- Finding a provider, scheduling an appointment, and appointment reminders
- Follow up surveys and online review requests
- Targeted education and marketing communications
- Real-time, any-time communication through two-way text messaging
Stay tuned for registration details.